
What to do in the first 24 hours after a car accident
The moments after a collision are chaotic and stressful, but the choices you make in the first day can determine whether you receive fair compensation for your injuries and losses. Adrenaline can mask pain and cloud judgment, so having a clear plan in mind ahead of time is one of the best ways to protect yourself.
1. Prioritize safety and health
Move to a safe location if you can, check on everyone involved, and call for medical help. Even if you feel fine, see a doctor as soon as possible — injuries like whiplash, concussions, and soft-tissue damage often surface hours or days later. A prompt medical record also connects your injuries to the crash, which matters for any future claim.
2. Document everything at the scene
If you are physically able, take photos and video of the vehicle positions, damage, license plates, road conditions, and any visible injuries. Collect the other driver's name, license, registration, and insurance information, and note the names and contact details of any witnesses. The more you capture now, the less you have to rely on memory later.
3. Call the police
An official police report creates a neutral record of the crash and is often essential when dealing with insurers. Ask the responding officer how to obtain a copy for your files.
4. Be careful what you say
Do not admit fault, apologize, or speculate about what happened — these statements can be used to reduce or deny your claim. Avoid giving a recorded statement to the other driver's insurance company before speaking with an attorney.
5. Keep meticulous records
Start a file with every medical bill, repair estimate, receipt, and piece of correspondence. Track missed work and the ways your injuries affect daily life. These records become the backbone of a fair settlement.
Why early legal advice helps
An attorney can deal with insurers on your behalf, preserve evidence before it disappears, and make sure you do not settle for less than your claim is worth. Many personal-injury cases are handled on a contingency basis, meaning you pay nothing unless you recover.
This article is general information about Koolom's personal-injury practice and is not legal advice. For help with your claim, consult a licensed Massachusetts attorney.
Personal Injury
6 min read
Jun 2026
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